Terms of Service
Welcome to Kentrovia Prime Terrace! By shopping with us or using our website, you agree to the following terms and conditions, which are designed to ensure a positive, fair, and transparent experience for all.
Use of Our Website and Services
- You agree to provide accurate and up-to-date information when making a purchase or creating an account.
- You are responsible for maintaining the confidentiality of your account and any activities that take place under your credentials.
- Our website and content are intended for personal, non-commercial use. Unauthorized copying, distribution, or modification of our materials is not allowed.
Orders and Payment
- All orders are subject to availability and acceptance. We may limit or refuse any order at our discretion.
- Prices are displayed in Philippine Peso (₱) and include VAT unless otherwise stated.
- Payments can be made through accepted methods listed at checkout. Orders are processed once payment is confirmed, except for Cash on Delivery (COD) where payment is due upon receipt.
Shipping & Delivery
- Delivery fees, schedules, and coverage areas are explained on our Delivery Information page.
- We strive to meet promised delivery timelines but cannot be held responsible for delays due to unforeseen circumstances such as traffic, weather, or force majeure.
- Customers are responsible for providing accurate delivery information and being available to receive their orders.
Returns and Refunds
- Our returns and refunds process is outlined in our Refund Policy. Please review it for details on eligibility and procedures.
- All requests are subject to review and approval by Kentrovia Prime Terrace management.
Privacy and Security
- Your privacy is extremely important to us. Please see our Privacy Policy for detailed information about how we collect, use, and safeguard your personal data.
Intellectual Property
- All content on this site, including text, images, logos, and branding, is the property of Kentrovia Prime Terrace and may not be used without permission.
- Unauthorized use may result in legal action.
Limitation of Liability
- Kentrovia Prime Terrace is not liable for incidental or consequential damages arising from the use of our website or products, except as required by law.
- Our liability in any case is limited to the amount paid for the products or services involved.
Changes to Terms
We may update these terms from time to time. Updated terms will be posted on our website with the effective date. Continuing to use our website or services signifies your acceptance of the updated terms.
Contact Us
If you have any questions or concerns regarding these terms, please contact us at:
Email: contact@kentroviaterrace.com
Phone: +63 912 206 7151
Address: 008 Lombog Compound, Unit 324, Manuyo Uno, Las Piñas City, 1740, NCR, Philippines
Effective Date: September 26, 2025